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Wednesday, October 10 • 3:00pm - 6:00pm
How to Measure Customer Success at Your Startup [Panel Discussion] Almost Sold Out!

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The term Customer Success is evolving every single day, and while there's still debate about how best to measure this success, it's safe to say that adopting customer-centric approaches early on in your business is key to setting the right foundation for long-term growth. Join us for a panel discussion where we'll talk about the different ways local startups have defined, measured and set goals for their customer's success with their products and services.

After the panel discussion, stay for additional networking happy hour. Drinks (wine, beer and soda) and appetizers will be provided. 

Speakers
avatar for Evelyn Christianson

Evelyn Christianson

Head of Customer Success, HomeSpotter
Evelyn leads HomeSpotter’s Customer Success efforts touching everything from support, implementation, on-boarding, training, and account management.
avatar for Nate Kadlac

Nate Kadlac

Creative Director, Homespotter
Nate Kadlac is the Creative Director for HomeSpotter, helping guide the brand and product design experience for its real estate based tools. He brings over 15 years of experience building and designing SaaS based products that scale.
avatar for Charlie Lehmann

Charlie Lehmann

Director of Customer Engagement, Kipsu
Charlie Lehmann is the Director of Customer Engagement for Kipsu where he manages a team obsessed with adding value to customers. Before Kipsu, Charlie was the first employee at a local SaaS company that builds customer experience software for SMB's. Charlie lives in Minneapolis with... Read More →
avatar for Ken McGinley

Ken McGinley

VP, Customer Success, SportsEngine
Ken has been with SportsEngine since 2007. He originally led and grew the sales team before helping to establish and lead the customer success function in 2014. He is currently leading a team of 100 between account management and support. The team’s objectives are to maximize the... Read More →
avatar for Ike Nelson

Ike Nelson

Vice President of Customer Success, Drip
Ike Nelson is the VP of Customer Success at Drip, a fast-growing Ecommerce Customer Relationship Management platform (ECRM). He brings his passion to all things post-sale for thousands of Drip customers, including Support, Customer Success Management, Services, Documentation, and... Read More →
avatar for Derek Wohlers

Derek Wohlers

Director Customer Success, TotalExpert
Derek is a Director of Customer Success with Total Expert, the fastest growing tech companies in Minnesota.  Total Expert is a SaaS (Software as a Service) company that created the first enterprise-grade Marketing Operating System specifically for the financial services industry... Read More →


Attendees (102)