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Tuesday, October 9 • 1:30pm - 2:30pm
Serving the Service Industry: How Kipsu Learns Customer Success from the Pros FULL

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Tech events are commonly filled with panels featuring founders and technologists talking about their businesses and products, but rarely are there panels featuring the customers and the end-users of those businesses and products. We want to do that kind of panel.

At Kipsu, one of our core values is “Think Customer First.” This philosophy, which is deeply ingrained in every team member, has given Kipsu two key advantages: first, it allows us to constantly add value to our customers, which should be the end goal of every business. The second, and less obvious advantage, is that because our largest market is hospitality, we’ve learned how to provide top-notch customer service directly from those who deliver top-notch service every day, our customers. Join hospitality thought-leaders from Hilton, Kimpton, and Mall of America for a wide-ranging discussion about how local leaders in the hospitality industry approach customer service and how Kipsu mirrors this approach to fuel their rapidly growing SaaS business

Speakers
avatar for Tina Harpke

Tina Harpke

General Manager, Home2 Suites by Hilton Roseville/Minneapolis
BN

Brandon Naylor

Front Office Manager, Kimpton Grand Hotel Minneapolis
avatar for Nate Sandell

Nate Sandell

Senior Manager of Social Media, Mall of America


Tuesday October 9, 2018 1:30pm - 2:30pm
WeWork Capella Tower WeWork Capella tower :: 225 South 6th St, Minneapolis, MN 55402

Attendees (103)


Waitlist (2)